Jack Grey IT
Jack Grey provides services to a select group of clients. Our service is tailored to each client, offering as much or as little support required. We consult, we advise and we repair - whatever we are capable of providing, whenever it is required.
Managed Services
Jack Grey IT provides monitoring agents for most hardware platforms, including cloud-based Software as a Service (SAAS), Communications as a Service (CAAS), Gsuite, Office 365, Windows, Mac or Linux. Our job is to allow the customer to do their jobs without interference. We aim to make IT support transparent to the end user. Ask us about our anti-malware, anti-virus, anti-ransomware solutions. We start from the network and work our way back to the cloud. Our recommendations for software, hardware and compliance solutions are affordable and effective.
People are the solution
When you and your management and staff are released from worry about infection, interruption, delay and data loss, how productive can your organization become? We have the answer, you just have to ask us the question - when can we start?
Monitoring
When most people think of managed services, they hesitate at the concept of monitoring. The concept of a "Big Brother" approach to data management does sound intrusive, so we spend a great deal of time and effort to ensure our systems are designed to detect bad interactions. I have personal experience with people that have been devastated by their involuntary participation in introducing a malicious infection into their department or network, causing delay, confusion and horrific costs. This is due to the lack of control and intelligent management of access to and from the Internet. The monitor has the potential to be used against the good, so it is only with the participation and active involvement of the organization that our systems are deployed.
Testing
Testing is fundamental to our success. Jack Grey IT doesn't introduce anything into a customer's environment that has not been tested in our own network. We use the same software, hardware and monitoring policies that we recommend to our customers. This approach allows Jack Grey to speak knowledgeably about our solutions and their impact in a corporate setting. From small network installation to large scale deployments, we supply known solutions to our customer base.